Covid-19: We are committed to protecting your health and safety

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Our commitment to your safety

We are committed to protecting your health and safety – it is our number one priority

We have state-of-the-art infection control policies, procedures and systems in place that demonstrate safe and infection-free oral healthcare that meet or exceed the CDC’s Standard Precautions for Dental Practices.

Additional steps we take to keep you safe

Pre-Screening
Before your appointment, we will reach out to ask some screening questions. We will ask those same questions upon arrival of your appointment

Direct-To-Room
At your appointment, you will wait in your car instead of the waiting room. Simply call us upon arrival and we will let you know when we are ready for you.

Protect Yourself
We encourage you to utilize our hand sanitizer, wear a mask and continue social distancing for the near term.

Temperature Screening
We will screen all patients, guardians, and team members upon arrival to ensure the safety for all.

Mouth Rinse
At your appointment, we may ask you to pre-rinse with peroxide which has anti-fungal, anti-bacterial and anti-viral properties.

Sanitize
We sanitize every touchpoint after each patient interaction

Stay Informed:

How should I protect myself and stop the spread of germs?
Sanitize your hands often with soap and warm water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer. Cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash. If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Stay at home when you are sick. Avoid touching your eyes, nose and mouth. You may be asked to put on a face mask to protect others.

What should I do if my child feels sick?
If you or your child are experiencing any of the following symptoms, please inform our team members and we will kindly reschedule your appointment:

  • Fever/Headache
  • Coughing/Sore Throat
  • Shortness of Breath/Difficulty Breathing
  • Chills/Sweats/Repeated Shaking with Chills
  • Nausea/Vomiting
  • Chest Pain or Respiratory symptoms
  • Muscle Pain
  • New Loss of Taste or Smell

Where can I find the latest information on COVID-19?
Visit the CDC's website at CDC.gov/coronavirus/2019-ncov/ for the most current information.

contact us

INFO@SHADOW-CREEK.COM

515.264.2772